March 20 2020 Pop Top Heaven is
OPEN FOR BUSINESS WITH EXCEPTIONS. Although our office and employees have NOT
been affected by COVID19 illness, the State of California issued
Executive Order N-33-20 proclaiming a State of Emergency,
stating "The California State Public Health Officer and
Director of the California Department of Public Health is
ordering all individuals living in the State of California
to STAY HOME or at their place of residence."
First, although is it not explicitly stated,
automotive repair facilities such as Pop Top Heaven
are staying open because they are deemed essential
because people need their vehicles to get to the
store, hospital, or to care for loved ones.
Second, demand for our Campers is picking up
because many are purchasing for Summer delivery,
thus more visitors to our location. We sell about
75% of our Campers WITHOUT ever meeting the customer
in person. As of today, we're extending that to
100% of our customers. We are
continuing the reconditioning process on our sold
vehicles, however, delivery WILL BE DELAYED
because our supply chain has been severely
Third, we are implementing virtual appointments
via facetime, and phone. This means that you
will still be able to see Campers for sale and tour
them virtually with our sales manager Mary.
if you must visit our location (i.e., to pick up
or drop off your Camper):
You will NOT be greeted with the traditional handshake, nor will we be elbow bumping.
Only employees will be allowed to enter our office, and all conversations and financial transactions will take place on our front lot with personal distancing practices.
Delivery of your vehicle BY
TRANSPORT OR TOW TRUCK is the preferred method, and we are no longer performing orientations
to Camper buyers, so if you're taking delivery
of a completed Camper, please see and read point
number 4 above. Orientation videos are available online which will explain how your Camper works.
Thank you for your understanding, stay safe, and stay healthy.